About Albania Explorer

When you consider a trip and get to know a country, the first thing you want is safety and then satisfy your curiosity, get to know another culture, live experiences and rest from the routine life of your place of origin. Companies that work in the travel sector work with hopes and expectations. Clients make a significant financial effort and many sacrifices to be able to have a few pleasant days/weeks, in this case in Albania. A single person can ruin the work of an entire team. When you hire an agency like this, the visible face of the company is the tour guide who is the coordinator and the person who spends the most time with you. For a travel agency, this figure should be carefully selected because behind that choice there are many other people involved, in the selection of hotels, in the chosen itinerary, in administration, in the purchase of tickets and flights (in many cases). , drivers etc. In our case, the person chosen, Florian xhekaj, was a total mistake and nightmare, horrible experience. His knowledge of Spanish was level A2 (lower intermediate), to be generous. He didn't understand you nor did we understand him in the explanations. When I asked him the first day how long he had been a tour guide, the first lie came and he told me 6 years which was not true. Their lack of knowledge of the history of Albania was proverbial (without being experts in history, their disorientation in dates, centuries and historical people was obvious) their lack of interest in explaining important things was absolute (He did not even explain to us that we could not drink tap water) He did not announce the meeting times nor did he tell if we were all there (we organized ourselves among the people in the group) he did not know the Orthodox liturgy (my partner is Orthodox and had to correct him on numerous occasions for giving wrong information) and also the Muslim one. He boasted of knowing Spain and its history, of having studied philology and a master's degree in tourism, but we really came to the conclusion that either he was the worst in the class or the level of demand in Albania is limited. On the last day he didn't even say goodbye to the group after having been together for 10 days. That is a sign of very serious lack of respect for the company and for us as clients or people, but even though it is serious, it was worse that he vented his frustration every day with the driver (Uzur, who was an excellent and professional driver) speaking badly about the group (we called aristocrats ) spoke badly about the agency and its salary conditions, selected itineraries and in general everything bothered him and he took it on the bad side. We sat next to the driver and the new mobile phones with artificial intelligence translate everything from Albanian to Spanish or English in real time, so we couldn't believe what the phone was translating to our endless surprise. I don't know if the guides in Albania have this profile, if they are not used to tourism or if they take us for ignorance but in the end they play with illusions and with a lack of respect and there is only one person in charge and it is the agency that hires this type of people who are not prepared to perform a function as beautiful as teaching your country, your culture and your history. Please don´t day this person not worked for Albanian explorer and please don´t send us a template message of apologies because it is too late. You should know at this point who you work with and who represents your company.

as a 50 years experience as guide myself i can said that the 7 days of tour in Albania was orgenized perfectly by the travl company was perfect. the guide Dashi did more then we could expect to introduce his country to us.. the cost more then fair.

I visited Albania, Montenegro, Kosovo and the Republic of North Macedonia with this company. We had a wonderful time and a trip full of adventure and beautiful memories. Before the visit, I had a lot of doubt about the safety and the tourism potential of those countries compared to other countries that I visited in western, northern, central and eastern Europe. I started contacting a number of tour agencies in the Balkan region for the arrangements. The moment I dealt with Albania Explorer, I felt very comfortable because of their professional dealing and prompt responses. Moreover, their price was reasonable and competitive compared to other agencies. All the arrangements were perfect. Ms.Alma, the booking/ arrangements manager was very helpful. In addition, the tour guide and driver, Mr. Stive, was very professional, friendly and knowledgeable about all the countries we visited with him. Moreover, we found all the above mentioned countries to be very charming, safe and full of tourist attractions and places worth visiting. I highly recommend dealing with this agency for visiting Albania and the surrounding Balkan countries. You can rely on their professionalism and expertise to have an unforgettable trip

Review

Albania Explorer helped me during my trip to Albania. Being an outsider, this place was unknown for me. But they helped me very well and made my trip awesome. Thanks.

I recently used Albania Explorer Tour for my vacation and I was blown away by their amazing service! From start to finish, the team was incredibly helpful, knowledgeable, and accommodating. They took the time to listen to my needs and preferences, and created a personalized itinerary that exceeded my expectations. Throughout my trip, everything ran smoothly thanks to the excellent planning and attention to detail. The accommodations were top-notch, the activities were well-organized, and the guides were friendly and informative. Overall, I had an unforgettable experience thanks to Albania Explorer Tour and I would highly recommend them to anyone looking for a stress-free and enjoyable vacation. Thank you to the entire team for their exceptional service!

Horrible experience with tour guide in Spanish called Florian. He has not an attitude to be a guide, to coordinate anything or to explain elementary things about culture or history about Albania. He looks to be more interested in video games or stuff like that. He looks to be another tourist rather than a person that organizes times, schedules or meetings. His level of Spanish is so poor as his knowledge of history. This type of persons ruins a company.

I booked Albania explorer’s Dajti cable care experience and had the loveliest time! Maybe not for people who are scared of heights but also a good opportunity to conquer that fear! Edmond was our tour guide and he was such a delight! He made us feel very comfortable and cared for, he really went above and beyond! Edmond also had a lot of knowledge and personable stories to share, I would recommend him and this company to anybody visiting Albania / Balkan region!

Review

It was great experience to travel in Albania. This is my second trip of albania with this agency and its wonderful.

We went on the 7 day Illyrian Route tour in April 2022. From the start the communication with the company was excellent. They were quick to respond and very helpful. We were fully expecting to join a small group tour but when we were picked up we found out it was just us two and our excellent guide Saimir. We were very lucky to have such an informative and friendly guide and to enjoy such a personal tour. We would never have been able to discover so much of this beautiful country by ourselves. We saw so much and were able to visit places you just couldn’t reach by public transport. The tour was a good pace and we were able to be flexible with times for setting off every day and we had time to ourselves in each place in the evenings. We learnt so much about the history and culture of Albania and have Saimir to thank for this. The hotels varied between traditional and modern but most also had a great buffet breakfast. The food in Albania is excellent and we ate very well. I would definitely recommend this tour to others and also Saimir as a very friendly, helpful and informative guide.